76abc's Privacy Policy

1 Introduction & Purpose

76abc is a safe and reliable online gaming platform operated for Bangladeshi users. We believe that protecting the privacy of every user's personal information is our fundamental responsibility.

This privacy policy describes how 76abc collects your personal information, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the steps we take to keep your information secure. You are requested to read this policy carefully.

If you disagree with any part of this privacy policy, please refrain from using our platform. For any questions, please contact our support team.

2 What Information We Collect

We collect various types of information when you create an account and use services on 76abc. This information falls into two main categories:

2.1 Information You Provide Directly

When you provide it to us directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• Account login credentials (username and password)
• National ID card or passport details (when identity verification is required)
• Payment-related information such as — bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)
• Messages and information provided when contacting the support team

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device identifier information
• Browser type and operating system information
• Login date, time, and session duration
• Page visit history and navigation patterns
• Gaming history, bet amounts, and transaction records
• Information obtained through cookies and similar tracking technologies

3 Purposes for Using Information

76abc uses collected information for specific and legitimate purposes. We process your information for the following reasons:

3.1 Account Management & Service Delivery

• To create, verify, and manage your account
• To process deposits, withdrawals, and other financial transactions
• To provide bonuses and promotional benefits
• To store and display your gaming history
• To manage VIP membership and rewards programs

3.2 Security & Legal Compliance

• To prevent fraud, deception, and unauthorized access
• To verify identity and confirm age (for those aged 21 and above only)
• To comply with Anti-Money Laundering (AML) regulations
• To implement responsible gaming policies
• To identify and resolve technical issues

3.3 Customer Service Improvement

• To resolve your queries and complaints promptly
• To improve the overall platform experience
• To provide personalized gaming recommendations
• To send important service-related notifications

4 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 76abc website. Cookies are small text files stored on your browser or device.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. Without them, login, security verification, and transaction processing cannot be completed. You cannot disable this type of cookie.

4.2 Functional & Performance Cookies

These cookies help us understand how users are using different parts of the platform. Based on this information, we improve the quality of our services.

4.3 Cookie Controls

You can control or delete non-essential cookies by changing your browser settings. Keep in mind, however, that disabling some cookies may limit certain platform features.

5 Information Disclosure & Third Parties

76abc does not sell your personal information or disclose it to third parties without authorization for commercial purposes. However, information may be shared in certain circumstances:

5.1 Service Provider Partners

Some trusted third-party services are used to operate our platform, such as payment processors (bKash, Nagad, Rocket, Upay, and bank transfer providers), technology infrastructure services, and identity verification services. These partners receive only the information necessary for their specific tasks and operate under strict confidentiality agreements.

5.2 Legal Obligations

76abc may be required to disclose information under a court order, a lawful request from a government authority, or applicable law. In such cases, we will provide only the information that is required.

5.3 Fraud Prevention

In cases of serious fraud, deception, or harmful activity, relevant information may be shared with the appropriate authorities. This is necessary to protect all of our users.

6 Data Security Practices

76abc takes modern technical and organizational measures to keep your information secure.

6.1 Technical Security

• Through SSL/TLS encryption, all data exchanged between your browser and our servers is encrypted
• Sensitive information is stored in encrypted form in the database
• Secure firewalls and intrusion detection systems are used
• Regular security testing and vulnerability assessments are carried out
• Two-factor authentication is available on an optional basis

6.2 Organizational Security

• Only authorized staff access personal information on a need-to-know basis
• All staff receive regular training on data protection
• We have a plan in place to respond quickly in the event of a data breach
• Third-party partners undergo regular security assessments

While we take the highest security measures, no method on the internet is 100% secure. It is therefore also important that you keep your password confidential and avoid logging in on unfamiliar devices.

7 Data Retention Period

76abc retains your information only for as long as necessary. The retention period depends on the type of information and legal obligations:

• Active account information — for the full duration the account remains active
• Financial transaction records — for as long as required under applicable law
• Identity verification documents — for a specified period even after account closure
• Communication and support records — for as long as needed to ensure service quality

Once the specified period has ended, your information is securely deleted or anonymized.

8 Your Rights

76abc respects your rights in relation to your information. You have the following rights:

8.1 Right of Access

You can request from us at any time a description of what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Rectification

If you believe any of your information is incorrect or incomplete, you can request a correction through your account settings or by contacting our support team.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

You may object to certain types of data processing, particularly in the case of direct marketing and profiling. Your objection will be taken into consideration.

9 Privacy of Minors

76abc strictly operates for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed at the time of account registration. If we become aware that we hold information belonging to a minor, that account will be closed immediately and the relevant information will be deleted.

Parents are advised to monitor their children's online activity and to contact us if they notice any suspicious activity.

10 International Data Transfers

76abc operates an international platform. Due to technical infrastructure requirements, some information may be stored or processed on servers located outside Bangladesh.

Wherever data is transferred, 76abc ensures that the information remains protected in accordance with the standards of this privacy policy and that appropriate safeguards are maintained.

11 Policy Changes & Updates

76abc may update this privacy policy from time to time. These changes may arise due to service improvements, adoption of new technology, legal changes, or business requirements.

For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after a change is made will be considered as your consent to the updated policy.

We recommend that you visit this page regularly and stay updated on any changes to the policy.

12 Complaint Resolution

If you have any complaints or concerns about the privacy of your information, contact 76abc directly. We will take your complaint seriously and endeavor to provide a satisfactory resolution within a reasonable time.

When submitting a complaint, including your account details, a detailed description of the complaint, and any relevant evidence (if available) will help reach a faster resolution.

Our support team is ready to assist you in both Bengali and English, 7 days a week, 24 hours a day. Instant assistance is available through live chat.